Home · Approach

A team-first operating model for the enterprise SOC.

The most consequential decisions in a security program are made by people, not platforms. CyberCI is built around senior analysts, threat hunters, and incident responders who treat your environment as their own.

— Our thesis

Tools do not run security programs. Teams do.

The MDR market has converged on a familiar pattern: heavy automation, junior analyst queues, and reporting dashboards that obscure more than they reveal. It works for vendors. It works less well for the organizations being defended.

CyberCI is a deliberate counter-position. Every alert that requires judgment is investigated by a senior analyst. Every customer has a named advisor. Every quarter, we sit with your security leadership and review what we did, what we missed, and what changes next quarter.

We are not the cheapest option. We are the option for organizations that have decided their security program deserves a partner who shows up.

— Operating principles

Five principles we run on.

PRINCIPLE 01

Senior-only analyst tier

Every analyst on shift has a minimum of five years of SOC or IR experience. We hire slowly and pay accordingly.

PRINCIPLE 02

Detection content as a discipline

Detection logic is authored, version-controlled, and reviewed like any other engineering artifact. We do not rely on vendor-default rules.

PRINCIPLE 03

Transparent reporting

You see what we see. No black-box scoring. Every investigation produces a written record you can audit.

PRINCIPLE 04

Named advisor per customer

One senior person owns your account. Quarterly reviews, board reporting, and escalation paths run through them.

PRINCIPLE 05

Honest about scope

If a service does not fit your environment, we will tell you. If you are not ready for us, we will say so.

PRINCIPLE 06

Operational, not theatrical

We measure outcomes — incidents contained, dwell time reduced, programs matured. We do not optimize for dashboards.

EDITORIAL · METHODOLOGY
— Methodology

Built on frameworks, tuned to your reality.

Our detection program is mapped to MITRE ATT&CK and benchmarked quarterly against the techniques most relevant to your sector. Our incident response process is aligned to NIST 800-61 and adapted to your regulatory environment.

Frameworks are the floor, not the ceiling. The judgment that matters happens in the gaps the frameworks do not cover — and that is where the team earns its keep.

Want to talk to a senior analyst?

30 minutes. We will tell you honestly whether we are the right fit.

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